Password Reset

Forgot User ID and Password text appears below the existing user login.

User ID

  • Click on the words User ID
  • A screen will pop open for you to enter your email address that you used to create your account. You will enter the email address a second time.
  • Click the blue Submit button
  • You will see a notification that the User ID will be sent to you.
  • Check your email address for the User ID.

Password

  • Click on the word Password
  • A screen will pop open for you to enter your email address that you used to create your account. You will enter the email address a second time.
  • Click the blue Submit button
  • You will see a notification that the Password Reset Link will be sent to you.
  • Check your email for the Password Reset Link and click the link in the email.
  • If you cannot click the link, copy and paste the link into your browser.
  • New Password -Enter the password that you would like to use under New
    Note: The new password must be between 8 and 16 characters and may be alpha numeric and contain the special characters of !@&*. The password is case sensitive.
  • Type your password a second time to confirm.

You will receive the message that your password has been reset and you can now log in.

  • Enter your User ID and Password under Login
  • Click the blue Login button